Cancellation Policy

Cancellation Policy

At Aquatik Angels, we strive to provide the best service to our customers. However, we understand that plans can change. Please review our cancellation policy below:

1. Cancellations Made in Advance

• Cancellations made at least 7 before the scheduled date will be eligible for a full refund.

2. Cancellations Made Within 7 

• Cancellations made within 7days of the scheduled date will be eligible for a [partial refund, e.g., 50%].

3. Same-Day Cancellations

• Cancellations made on the day of the scheduled service/event will not be eligible for a refund, except in cases of emergencies, subject to management approval.

4. Non-Refundable Deposits

• Any deposit fees paid at the time of booking are non-refundable in the event of a cancellation.

5. Rescheduling

• Customers may reschedule their bookings without any penalty up to 7 before the scheduled date. Rescheduling requests made within 7 may be subject to a rescheduling fee of 200.

6. Exceptions

• In the event of unforeseen circumstances (e.g., natural disasters, emergencies, or acts of God), cancellations will be handled on a case-by-case basis.

7. How to Cancel

• To cancel your booking, please contact us at [email protected] or log in to your account on www.aquatikangels.com and submit a cancellation request.

8. Refund Processing

• Refunds, if applicable, will be processed within 7 to the original payment method.